Privacy

Last updated 20 August 2026

Controller of the register

Company / business name: ArkiFysio
Business ID: 3610902-4
Address: Viipurinkatu 12 L 113, 00510 HELSINKI
Phone: +358 41 325 5642
Email: veeti@arkifysio.fi

Contact person: Veeti Anttila
Phone: +358 41 325 5642
Email: veeti@arkifysio.fi

Purpose of processing personal data

Personal data is processed for the following purposes:

Provision of physiotherapy and wellbeing services
Planning, implementation and follow-up of treatment
Management of the customer relationship
Appointment booking and communication
Invoicing and accounting
Fulfilment of statutory obligations

Legal basis for processing

The processing of personal data is based on:

Customer relationship (contract)
Provision of healthcare services
Statutory obligations
The customer’s consent (where necessary)

Health data is a special category of personal data and is processed only within the limits permitted by law.

Personal data processed

The following data may be processed in the register where necessary:

Name
Personal identity code
Contact details (phone, email, address)
Health data (medical history, diagnoses, treatment information)
Appointment information
Billing information

Retention period of data

Personal data is stored only for as long as necessary:

Patient records are retained in accordance with statutory retention periods
Other data is retained for as long as the customer relationship is valid and thereafter for the period required by accounting legislation

Rights of the data subject

The data subject has the right to:

Inspect their own data
Request the rectification of inaccurate data
Request restriction of data processing
Object to processing
Lodge a complaint with a supervisory authority

Data requests must be submitted in writing to the controller.

Automated decision-making

No automated decision-making or profiling is used in the register.

Updating the privacy policy

The privacy policy may be updated when necessary.
Latest update: 20 August 2026